Refund policy

Return & Refund Policy

At Cottifi, we value delivering high-quality, handmade food products. Due to the perishable nature of our items, we do not accept returns once an order has been delivered.

However, your satisfaction matters to us. If there is an issue with your order, such as a production error, incorrect item, or quality concern, please get in touch with us within 24 hours of delivery. We’re happy to offer refunds or replacements on a case-by-case basis when genuine mistakes occur.

To report an issue, please email us at Sommerhusco@gmail.com with:

• A brief description of the problem

• A photo of the item (if applicable)

• Your order number

We’re committed to making it right. Thank you for supporting a small business that bakes with love and integrity!